Site Loader
Get a Quote
UAE, India, Palestine, Europe
UAE, India, Palestine, Europe

AWS Connect the OmniChannel Contact Center

How to scale your contact center?

Cloud technology is nothing new, but it can improve and enhance the customer experience. For contact centers, this means more unified communication. Information collected from calls, social media, web, chat, access to CRM data, and more can now be funneled into one location using a solution like AWS Connect.

Cloud-based solutions helps better remote collaboration between contact center agents and back office team members, along with streamlining internal processes through automated process flows.

Let’s your agents and customers access Amazon Connect from anywhere, anytime, using any supported devices, iPad, Android, hosted in #AWS

KeplerWorx is a UAE-based AWS Select Consulting Partner. #awscloud #awscommunity #amazonwebservices #amazonconnect

Post Author: admin

Leave a Reply

Your email address will not be published. Required fields are marked *